05Automation
A lead arrives and is answered. A booking confirms itself. An invoice follows the job. Work that has to happen, happening without anyone remembering to do it.
What you get
every enquiry captured, acknowledged immediately and routed to the right person.
confirmations, reminders and rescheduling handled without a phone call.
quotes followed up on a schedule instead of whenever someone remembers.
onboarding, receipts and check-ins that go out on their own.
the internal steps between a job coming in and a job being done.
drafting, summarising and sorting the messy inputs, with a person still approving the output.
Our process
01
From the first enquiry to getting paid, written down as it actually happens rather than how it is supposed to.
02
How often each step runs and how long it takes. The expensive ones are rarely the ones that feel annoying.
03
One flow at a time, live, so you see the time come back before paying for the next one.
04
Anything that needs a decision keeps a person in it, with the automation doing the fetching and the typing.
Automation
The routine work behind every inquiry, booking, payment and review, handled automatically and connected to the tools you already use. Add any of these to your website.
01 Automation
Nobody waits to hear back.
02 Automation
Bookings that manage themselves.
03 Automation
A personal reply, every time.
04 Automation
Your customer list keeps itself.
05 Automation
Paid, recorded, everyone told.
06 Automation
More reviews, without the asking.
Tell us what eats your time. We'll quote the automation in writing before any work begins.
Any step that follows a rule: if this happens, do that. Sending, logging, reminding, assigning and reporting are the usual candidates.
Judgement cannot be automated, and should not be. The goal is to take the steps that never needed a person off a person's plate, so the parts that do need one get the attention.
No. Automation connects what you already have — that is the point of it.
Replacing working software to gain an automation usually costs more than the automation saves. We start from your current tools and only suggest a change when one of them is genuinely the obstacle.
In the places where the input is messy — drafting a reply, summarising an enquiry, sorting what came in. Never where a wrong answer is expensive.
Anything touching money, commitments or a customer's data gets a rule and a human check, not a guess. Used that way AI removes typing; used carelessly it invents facts, and on a business system that is not a trade worth making.
Every flow we build logs what it did, so a mistake is visible and reversible. Anything involving money or a customer commitment is built to stop and ask rather than guess.
No — it is usually more valuable to a small one, because there is nobody spare to absorb the admin. A single well-chosen flow often gives back more hours than the whole website did.
Quoted per flow after the mapping, because the honest answer depends on how many systems have to talk to each other. The mapping itself tells you whether it is worth doing at all.
Yes. You get the documentation and the access, and it keeps running whether or not we are involved.
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Tell us about your business and we'll tell you honestly what it needs and what it costs — including when the answer is nothing yet.