07Ongoing website management
Hosting, security, updates, backups and a real person to ask. The part most web designers hand back to you the day they invoice.
What you get
Managed hosting with SSL, kept fast and configured properly.
Security patching as updates are released, rather than when something breaks.
Automatic backups, so a mistake or an outage is recoverable.
Uptime and health monitoring, so problems are found before customers find them.
Two-factor authentication on your account.
Support from a person who knows your site, not a queue.
Hosting, SSL, security patching, software updates, backups, uptime monitoring and support — plus your dashboard for making changes yourself.
A website is not a finished object. It sits on software that receives security patches, on hosting that has to stay paid and configured, and in a market where your prices and services change. Left alone for a year, a site doesn't stay still — it quietly degrades, and eventually breaks.
You message us and we fix it. Monitoring usually means we've seen it before you do.
That's the difference between having a website and having a website department. There's no ticket queue to navigate and no separate emergency rate — it's the thing you're already paying for.
No. Changing a price, adding a product or updating your hours should never require an invoice.
You can make those edits yourself in the dashboard the moment you need them, or send them to us. Higher plans also include a set number of done-for-you updates each month for larger pieces of work.
Because the work is ongoing, and pretending otherwise is how businesses end up with a site nobody has touched in three years. Hosting renews. Security patches keep arriving. Your prices change. Someone has to be responsible for all of it, and if that person is you, it competes with running your business.
The honest version of a one-time website price is that it's a one-time price for the build, and then either you maintain it, you pay per incident, or nobody does. We'd rather quote the whole thing up front.
A monthly plan starting after your build, with the first month free. Plans differ by how many pages you need and how much done-for-you work you want — the full breakdown is on the pricing page.
Yes, month-to-month with no minimum term. You keep your content and your domain.
Sometimes — it depends what it's built on and what condition it's in. Ask us and we'll tell you honestly whether taking it over or rebuilding it makes more sense.
Growth and Scale plans include a set number of done-for-you updates each month. Beyond that we quote the work before doing it, so there are never surprise invoices.
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Tell us about your business and we'll tell you honestly what it needs and what it costs — including when the answer is nothing yet.